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About HealthWEST?

Who are we?
Where we fit in
HealthWEST services

Future Development
Enrolment
Community Involvement
The Board
Further Information?

Who are we?
HealthWEST is a Primary Health Organisation (PHO) serving the first level health needs of people in West Auckland. We work hard to provide a first class health service for you and your family by supporting our 25+ practices and our 300+ GPs, Practice Nurses, Pharmacists and other health professionals. Collectively we provide or support:

  • continuing family health care when people are ill
  • services that help to keep people well
  • maintaining links between primary health care providers in Waitakere City
  • working with and understanding our diverse community
  • managing the new health initiatives and health funding on behalf of the District Health Board, Ministry of Health and Government.

Where we fit in
PHOs are part of the Government’s health plans to improve care in the community. Within the next five years all New Zealanders will be part of a PHO. These PHOs will work hard to improve people’s health and help them stay well.

HealthWEST services
HealthWEST and other PHOs are funded to provide services over and above standard GP care. These services differ slightly between PHOs depending on the particular needs of each PHO population. The extra services currently available from HealthWEST and its practices include:

  1. School Based Youth Health Clinics
  2. Immunisation Outreach
  3. Sexual Health Project
  4. Diabetes Support-High Needs Adolescents
  5. Cardio-vascular Disease Project -“Saving lives by saving hearts”
  6. Diabetes Education
  7. Maori Health- Increasing Access To Primary Care
  8. Pacific People-Increasing Access To Primary Care
  9. Green Prescription (GRX)
  10. Smoking Cessation
  11. CARE PLUS Providing additional support for people with chronic conditions and other high needs
  12. Mental Health Partnership
  13. Podiatry
  14. Nutrition Services
  15. Migrant and Refugee Support
  16. Active Health Programme
  17. Walking Waitakere
  18. Falls Prevention-Older People
  19. Preventing Family Violence
  20. Continuing Health Professional Education
  21. Supporting practices to manage screening programmes, e.g. to reduce cervical and breast cancer.

Ask your practice if you want to know more about these services.

Future Development
The long term aim of the Government is to gradually reduce the cost of visiting a practice. This will happen over time as funding becomes available. The Government is looking to target the most needy including those with severe illnesses and the less well off. They are also looking to lower costs for people under 18 and over 65. People who don’t enrol will not have access to these lower fees.

Enrolment
Enrolling with a PHO practice ensures that you are able to access the PHO’s additional services and reduced costs (where there’re eligible). It also confirms to that practice that they should be the one to oversee and co-ordinate your care. You can still visit another doctor e.g. for after hours care, a second opinion, or when you’re away from home. However people can only enrol with one practice.

Community Involvement
PHOs are set up to care for patients and the communities they live in. PHOs have community members on their board of directors and involve their community in PHO developments. HealthWEST has three community directors as well as a director nominated by Ngati Whatua. HealthWEST will also be asking the community to help identify areas to focus on. See how you can express you views on our community involvement page.

The Board
HealthWEST is governed by a board of directors with a deliberate mix of professional and community backgrounds. Follow this link to meet the current members of the HealthWEST board.

Further Information
Please see HealthWEST’s leaflets on PHOs and enrolment and our page on frequently asked questions.

The Ministry of Health also has a useful website on the Primary Health Care Strategy and all the related changes nationally: www.moh.govt.nz/primaryhealthcare.

This includes leaflets on “Enrolling with a Primary Health Organisation” which should answer many of the questions you may have.